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RBC PayEdge™: Frequently Asked Questions

What is RBC PayEdge and how does it help my business?

RBC PayEdge is a powerful accounts payable automation platform designed to simplify how Canadian businesses manage their outgoing payments. It acts as a digital bridge between your accounting software and your bank, allowing you to fund and pay multiple suppliers, employees, and invoices from a single dashboard. By automating the invoice-to-pay process, you save time on manual data entry and reduce the risk of human error.

Do I need to be an RBC banking client to use it?

No. One of the most flexible aspects of RBC PayEdge is that it is "bank-agnostic." You can use the platform even if you do not have a business account with RBC. You can link accounts from other Canadian financial institutions to use as your funding sources.

Which accounting platforms can I integrate with?

RBC PayEdge offers direct API connectivity for a seamless accounting integration with the most popular cloud-based platforms:

• QuickBooks Online (QBO)
• Xero
• Sage Accounting

Once connected, you can "sync" your outstanding payables directly into the platform, eliminating the need to re-type invoice details.

How can I fund my payments?

The platform allows you to consolidate funding sources, meaning you can pay bills using:

• Business Bank Accounts (RBC or other Canadian banks).
• Business Credit Cards (Visa or Mastercard).
• RBC PayEdge Virtual Wallet.

Pro Tip: You can use your business credit card to pay suppliers even if they don't typically accept credit cards. RBC PayEdge processes the card payment and sends the funds to the vendor via their preferred method (like EFT or wire).

What payment methods are supported for my suppliers?

You can pay your vendors in the format they prefer, including:

• Interac e-Transfer for Business (Real-time and data-enriched).
• EFT (Electronic Funds Transfer).
• Wire Transfers (Domestic and International).
• USD Cross-Border ACH.
• Cheque (RBC will print and mail them for you).

Is the platform secure?

Yes. RBC PayEdge employs enterprise-grade security features, including two-factor authentication (2FA) and customizable approval workflows. You can set specific rules—for example, requiring a second manager to approve any payment over $5,000—ensuring high levels of financial oversight and fraud prevention.

What are the pricing plans for 2026?

There are three main tiers designed to scale with your business: